New: Try our free Website Audit tool. Run your free audit →Run it free →

Industries

Built around how your industry actually works

We build websites and business systems for firms whose work has a shape to it. The build follows how you actually operate — what your enquiries look like, what your office is re-typing, and which systems are already in the building.

Book a Strategy Session Run Your Free Audit
Funeral directorsVehicle recoveryProfessional servicesTradesPropertyRetailHealthcareHospitality
Shaped by the workThe industry decides what sits on top, not which template we open.
Connected, not decorativeEnquiries arrive where the work happens, as records.
Technology chosen on requirementsYou are not pushed onto one platform to suit us.
Scottish, and straight with youBased in Fife. We say when something is not worth building.

The short answer

What an industry build actually changes

In one paragraph

Most business websites fail in the same place: they inform, and then they stop. The enquiry becomes an email, someone re-types it into whatever the office runs, and the website plays no further part. An industry build fixes the specific version of that problem in your trade — the questions your customers arrive with, the figures they want before they ring, and the route from their enquiry into the system where the work is done.

Which is why these pages are organised by industry rather than by feature. The technology underneath is largely the same. What differs is what has to be true on the day someone lands on your website with a problem — and how far that has to reach into the business behind it.

Industries

Pick the one that describes you

Each page sets out what tends to be wrong in that industry, what a build actually changes, and where the honest limits are.

Berevia logo

Funeral Directors

Independent funeral directors get the deepest build we do. A website that publishes a Standardised Price List as real text, a cost tool that keeps your charges separate from the fees you pay out for the family, and enquiries that arrive in the office as records rather than as email. Behind it, Berevia — funeral management software built around the Scottish paperwork chain, people in your care, the funeral day and the money you have paid out but not yet recovered.

WebsiteCost toolEnquiriesBereviaSee what we build for funeral directorsRecovery Desk logo

Vehicle Recovery

Recovery operators are found in a hurry and judged in seconds, and they are paid in two quite different ways — roadside work and trade accounts. We build the website around that, with enquiry capture that survives being used one-handed at the side of a road. Behind it, Recovery Desk — vehicle recovery management software with a dispatch board of live jobs, units and drivers, the job book and the money behind it.

WebsiteEnquiriesTrade accountsRecovery DeskSee what we build for vehicle recoveryBranvia logo

Estate & Letting Agents

The portals already handle property search, so an agency website is really competing for instructions — from sellers deciding who to trust and landlords deciding who to hand a property to. We build the site around those two decisions, with separate journeys for valuations, rental appraisals, viewings and applicant requirements. Behind it, Branvia — estate agency and lettings management software covering sales, sale progression, tenancies, rent, client money, compliance and maintenance.

WebsiteValuation enquiriesLandlord enquiriesBranviaSee what we build for property agencies

Accountants

Accountancy and bookkeeping practices, where a service list is doing the job a page per service should do. New websites, redesigns, enquiry routing and the internal systems around them.

See Accountants

Solicitors

Law firms, where the site has to carry a page for each practice area, establish trust before it asks for anything, and get every enquiry to the right team. New websites, redesigns, and the business systems behind them.

See Solicitors

Financial Advisers & Planners

Advice firms, where every page is a financial promotion and the site still has to earn the first meeting. Websites built to clear compliance sign-off, planning tools that illustrate rather than recommend, and enquiry routes that arrive qualified.

See Financial Advisers & Planners

Recruitment Agencies

Independent agencies with two readers to convince at once — the employer paying the fee, and the candidate who is what they are paying for. Sites that publish the judgement rather than the job list, answer the salary question from both ends, and make the compliance you already do the reason somebody rings you rather than the agency down the road.

See Recruitment Agencies

Professional Services

Consultancies, advisers and professional practices, where the enquiry is a considered one and the website has to establish standing before it asks for anything.

See Professional Services

Trades & Construction

Work won on responsiveness and proof. Quote requests, job photography and a site that loads on a phone in a van.

See Trades & Construction

Electricians

Three customers, wanting different things: the frightened caller at nine at night, the homeowner costing up a charger on a Sunday, and the agent with fourteen flats and a renewal date. Websites built for all three, with your registration shown where it can actually be checked.

See Electricians

Plumbers & Heating Engineers

One visitor is standing in water and will give you fifteen seconds; the next is pricing a boiler over a fortnight. Websites built for both, plus the landlord compliance work that repeats on a date.

See Plumbers & Heating Engineers

Roofers

The one trade whose work the customer can never inspect. Websites that close that gap with photographs of every layer, sort the leak from the planned re-roof, and give an honest range before anybody rings.

See Roofers

Scaffolding

The trade whose customer is usually another trade, and whose product is weeks rather than a finished job. Sites that settle the ground and permission question before the survey, are straight about how hire is charged, and show the inspection record a main contractor asks for by name.

See Scaffolding

Joiners

The work photographs beautifully and then the enquiry stalls, because nothing on the site says what it costs or how long the wait would be. Honest price bands, a designer that draws the wall before anyone gets in the van, and a measure worth booking.

See Joiners

Tree Surgeons

The one trade whose customer may not legally be allowed to buy the work. Websites that settle preservation orders and conservation areas on the page, price on height and access, and put the power-line advice ahead of the phone number.

See Tree Surgeons

Window Cleaners

A round rather than a pipeline, where a customer on the wrong street costs more than they pay. Websites that settle the postcode first, show the price, and let somebody join the round without ringing anybody.

See Window Cleaners

Pest Control

Half of this work is bought by people who spend a fortnight trying to avoid ringing anybody. Sites that answer the identification question, publish what a job actually costs, take a booking without a phone call, and sell the commercial contract to the manager who needs the paperwork.

See Pest Control

Security Companies

Manned guarding, mobile patrols, keyholding and monitoring, where the buyer is a facilities or site manager comparing three providers on trust. Sites that make coverage checkable, replace the contact form with a structured site survey, and turn the enquiry into a CRM record before anyone picks up a phone.

See Security Companies

Removals & Storage

Every enquiry arrives with a moving date attached. Websites that capture enough to quote, hold the date and get an answer back before the competition does.

See Removals & Storage

Engineering & Manufacturing

Subcontract machining and fabrication, where the visitor already has the drawing open and one question — can you make it? Sites that publish the machine envelopes, the grades and the tolerance class so a buyer can answer that without ringing, and enquiries that arrive as a document the estimator can actually price.

See Engineering & Manufacturing

Logistics, Haulage & Freight

Haulage, freight, pallet distribution and contract logistics, where the enquiry is a load and a date and the buyer needs to know the lane before they ring. Websites and digital systems designed to generate better transport enquiries, explain coverage, and connect the customer journey to CRM and operational workflows.

See Logistics, Haulage & Freight

Energy & Renewables

Offshore wind, subsea, inspection and energy project services — one sector that sends two completely different buyers to the same website. Sites that let a campaign planner scope the work and a project engineer describe the asset, and turn both into an enquiry somebody can price.

See Energy & Renewables

Distribution & Fulfilment

Third-party logistics, contract warehousing and ecommerce fulfilment, where the buyer is handing over their stock rather than booking a load. Sites that set out the service models, the handling limits and the client stock view, and systems that cut the re-keying between enquiry, warehouse and dispatch.

See Distribution & Fulfilment

Dog Groomers

A trade where the diary is the product and every hour on the table can only be sold once. Sites that price by breed and coat, take the booking without a phone call, and get the next appointment in before they leave.

See Dog Groomers

Retail & E-commerce

Selling online without the platform dictating the brand, and stock, orders and customers staying in step with the back office.

See Retail & E-commerce

Dentists & Private Dental Practices

Websites designed to help private practices build trust, explain treatments clearly and turn local search traffic into genuine patient enquiries.

See Dentists & Private Practices

Healthcare & Wellness

Clinics and practitioners, where booking, intake and the handling of sensitive information matter more than another slider.

See Healthcare & Wellness

Hospitality

Bookings, covers and events, where the website is competing with an aggregator that already takes a cut of every table.

See Hospitality
Not on this list?

Most of what we build is the same underneath — a website that can take part in the business, and the connections that stop your team re-typing things. The industry decides what sits on top of that, and we work that out with you rather than guessing.

Tell us what you do →

The same underneath

What every industry build is made of

Whatever the trade, a build is assembled from these. The industry decides which of them matter most and what sits on top.

A website that earns its place

Designed and built for what the business has to do, not assembled from a template. Fast, accessible, and structured so your own team can keep it current.

See website design
Or a redesign, where that is the honest answer

If the structure is sound and the shortfall is capability, a redesign keeps the search visibility you already have. We will tell you when a rebuild is not worth it.

See website redesign
Enquiries that arrive as records

A form is not a system. An enquiry should carry what the person told you, land where the work happens, and be answerable without anyone reading it twice.

See the CRM Engine
Integration with what you already run

Diaries, accounts, case systems, spreadsheets. Where a documented route exists we use it, and where it does not we say so before you commit.

See business automation
Automation of the repetitive parts

The re-typing, the chasing, the copying between two systems. Worth automating only where the rule is stable enough to write down.

See the Automation Engine
Search visibility that holds up

Technical foundations, structured data and content built around what people in your industry actually search for — not a monthly report about impressions.

See SEO & growth

How far it goes

Three depths, and how we choose between them

Not every business needs the deepest version, and selling it to them would be wrong. This is the ladder we work up, stopping where the value does.

Level one

A website that works

The right answer for most businesses, most of the time. It informs, it converts, it is quick, and someone in your office can change it.

  • Built for the business, not from a template
  • Structured for search and for how people actually read
  • Yours to edit, without a support ticket
See website design
Level two

A website connected to the business

The same website, but it stops being an island. Enquiries become records, information flows one way instead of being typed twice.

  • Enquiries reaching the system where the work happens
  • Calculators and tools built from your own figures
  • Integrations where a documented route exists
See business automation
Level three

Software built for the industry

Where an industry's work does not fit general-purpose software, the honest answer is software shaped around it. Two industries have been taken this far so far.

  • Modelled on the actual work, not renamed CRM fields
  • The website and the system are one route, not two
  • Berevia for funeral directors, Recovery Desk for vehicle recovery
See the industry software
Most firms belong on level one or two.

Level three exists because two industries needed it. It is not a target to be sold up to, and we will tell you when a website and two integrations will do the job that a system would only do more expensively.

How it runs

What working with us looks like

  1. 1
    We learn how you actually operateWhere enquiries reach you now, what your office is re-typing, which systems are already in the building and which of them anyone actually likes.
  2. 2
    We tell you what is worth buildingIncluding the parts that are not. If a redesign will do what a rebuild would, we say so, and if an integration route does not exist we say that before you commit.
  3. 3
    We build it, and you can see it workingDesigned and built for the requirements agreed, tested on real devices, and handed over so your own team can keep it current.
  4. 4
    We stay useful afterwardsOngoing care where you want it, and further work when there is a reason for it — not a retainer that bills for a monthly report nobody reads.
Book a Strategy SessionRun Your Free Audit

FAQs

Questions we get about working by industry

Do you only work with the industries listed here?
No. These are the industries we have built for often enough to say something useful about them. The underlying work — a website that performs, and the connections that stop your team re-typing things — is the same whatever you do. If your industry is not listed, the first conversation is about how you actually operate rather than which template fits.
What makes an industry page different from a general service page?
A service page describes what we build. An industry page describes what tends to be wrong in that industry and what fixing it looks like there specifically — which enquiries matter, what the office is re-keying, and which systems are already in the building. The service pages are still the detail; the industry page is the reason.
Why do some industries have their own software and the others do not?
Because some trades' work genuinely does not fit general-purpose software. A funeral has a paperwork chain where each document depends on the one before it, and money paid out on a family's behalf that is not your income. A recovery job has a vehicle, a unit that has to be able to lift it, and a waiting time measured in minutes. Neither is a CRM field. Where an industry can be served well by a good website and sound integrations, that is what we recommend, because it costs less and works sooner.
Do you build on WordPress for every industry?
No. We choose the technology on what the project has to do. A content management system is right when your team needs to change things without ringing us. Where a project needs a custom front end, an ecommerce component or direct integration with back-office systems, we build it that way instead, and we tell you which we are recommending and why before you commit.
Can you work with the systems we already have?
Usually, and it is normally the cheaper answer. Plenty of firms have one thing that works well — a diary, or accounts — and there is no sense in replacing it. What we need to know is whether it has a documented way in. Where it does, we connect to it; where it does not, we will say so before you commit rather than after.

Tell us what your business actually does

Not which package you think you need. How the work reaches you, what your office is re-typing, and what you would fix first if it were free. We will tell you honestly what is worth building.

Book a Strategy Session Talk to us

Central Systems · Leslie, Glenrothes, Fife · 07707 980728